Customer Reviews
4.8 out of 5 — 653 reviews
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I had a wonderful overall experience. I was given time during my first trip to the lot before any sales person even came up to me. Once I was approached, I was asked what my interest were and what I was looking for and the sales person heard me loud and clear, showed me the multiple options. I was looking at and discussed in detail the types of features I wanted on the vehicle I was looking for. He was very knowledgeable about the options. I was looking at and even went a step further to compare other dealerships within a 500 mile radius. I never felt pressured, and was given full respect during my entire shopping experience.
I had a great experience at Jarrett Ford of Charlotte County. Alan Stier, my sales representative, was funny, helpful, and fair throughout the process. Mike in financing was also very helpful and made everything feel fair and affordable. I appreciate the friendly service and would recommend Jarrett Ford to anyone looking for a smooth and positive car-buying experience.
It is the friendliest and most helpful dealership I have ever been to. I will definitely be using them in the future! I also want to recognize Mike Rodriguez and Brian house with 5 stars. They went above and beyond to complete my deal. Thank you Jarrett.😊
The service department, Dirk in particular, was great to work with recently! The AC in my Bronco Sport went out. I contacted Englewood Ford, the dealership that I typically work with, and they weren't able/willing to get me in for diagnostics for two + weeks. No one wants to go without AC in Florida that long so I contacted Jarrett Ford and had the pleasure of working with Dirk, who got me in the next day, worked with other dealerships and their parts teams to secure an out of stock part to prevent a delay in my repair, and took many other steps to go above and beyond. Just over 3 business days and a new compressor later, the car was as cool as ever. Thank you! I will certainly remember your service when it's time to trade and I appreciate your understanding of a less than ideal situation.
Victor was great. Honest and upbeat attitude. Made it fun.
Great experience, Sales guy was Dylan. In and out with a brand new 2026 truck within 1.5hr!
Worked with Todd, he was very informative and made our vehicle buying very pleasurable. Thank you!
This place was really great. I didn’t feel pressured and Arthur, our salesman, was very knowledgeable and patient!
Arthur did a great job helping me out and I just wanted to give a shoutout to show my appreciation! Thank you again Arthur!
I usually hate car shopping but we had a great experience with Arthur, he's very knowledgeable and genuine. 100% will recommend to everyone. Thanks again Arthur!!
Working with Arthur was great. He wasn’t pushy and rushing us in to a purchase. After a great conversation with him we decided that it wasn’t the right time for us to buy. As soon as that time comes we will be heading right back to him. Thanks again Arthur.
Arthur was very helpful and knowledgeable!
If you are in the market for a vehicle, I highly recommend asking for Arthur Francis, Jarrett Ford in Port Charlotte. Excellent customer service like this is hard to find, and we won't hesitate to return there for our future vehicle purchase!
Our sales representative, Eric Hack, made our purchase of our new vehicle a pleasure. He was very attentive to our needs and guided us through the process of acquiring a new vehicle. We were very pleased with the dealership.
Alan was my sales rep and he was amazing. He let me take a really long test drive. Then when I took delivery he spent a long time showing me all the features and how to use them.
Very comfortable purchase process. Mathew was great at explaining the different options between several trucks available.
Very comfortable purchase process.
Excellent dealership, I was recommended to come here over a closer one by someone I trust and they were right on. Cassandra was great, what an asset to this dealership, she made the experience pleasant and worked with me through repair process and made it easy.